Strategic Consulting/Custom Research Services

Consulting Services for Retailers

Benchmarking Studies

These custom studies are based on primary research (e.g., surveys, in-depth interviews) with a benchmark peer group and enable you to: 

  • Understand the strengths and weaknesses of your current merchant-centric processes, such as global supply chain management, merchandising, demand intelligence, and store operations
  • Evaluate the effectiveness of current IT operations, including legacy application management, retail IT architecture planning, and data security and customer privacy
  • Assess the potential competitive impact of new retail technologies, such as demand planning, self-service, and contactless payment

Business and IT Alignment

This is a custom research effort to better align IT and “the business” so you can:

  • Understand and evaluate critical retailer business priorities
  • Inventory legacy application portfolio and assess current and future business capability
  • Evaluate and recommend strategies, tools, and technologies that can improve the alignment between your retailer business processes and retailer IT investment

Retail Technology Assessment & Vendor Evaluation

This is collaborative effect between you and our analysts to: 

  • Prioritize business functionality and technical need in identified projects
  • Outline vendor landscape and define evaluation criteria

Consulting Services for IT Vendors and System Integrator

Market Opportunity Assessments

Market opportunity assessments allow for a detailed qualitative and qualitative understanding of future IT investments in the retail vertical. The research will allow you to:

  • Assess the size, growth, and segmentation of the global retail market for specific IT solutions including  sourcing supply chain, demand intelligence, merchandising, planning, store operations, multi-channel, and IT integration platforms
  • Evaluate worldwide retail market trends and dynamics, It and business buyer behaviors, and potential partners
  • Estimate demand for new retail-related products and services, such as Contactless payment, RFID, self-service, and mobile terminals
  • Identify unique requirements in different industry segments, including food & drug, convenience, and softlines and hardlines retailers

Sales Force Training

Our sales force training will provide your resources with the background and insight they need to establish credibility on the challenging global retail industry. Our field guides will enable you to: 

  • Develop focused yet pragmatic sales training materials
  • Translate detailed survey data and studies into realistic profiles of target industry segments and retailer opportunities

Go-to-Market Services

These leverage relevant research content and custom services for your marketing initiatives and programs. Go-to-Market projects can be licensed to post on websites or to use for reprints. Use these services to:

  • Create customized white papers that target specific retailer segments, life-of-business influences, and technology purchasers with relevant data on specific retail IT solutions
  • Provide guidance on entering new geographic markets
  • Identify unique requirements in different industry segments, including food & drug, convenience, and softlines and hardlines retailers

Contact Us

Email: info@idc-ri.com