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Perspective: Three Hurdles to Cross Along the Long Road to Becoming an Omnichannel Retailer

Jun 2013 | Doc #GRI241519 | Perspective
Leslie Hand

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This IDC Retail Insights Perspective examines how retailers are doing on the road to omnichannel retail and provides a look at a few emerging trends that they need to consider. Omnichannel strategies are becoming the norm as retailers seek ...

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SAP Fills a Large Gap in Omnichannel Retail Stack With Acquisition of hybris

Jun 2013 | Doc #GIPW54V | Perspective
Christine Bardwell

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On June 5, 2013, SAP announced its intent to acquire the ecommerce vendor hybris for an undisclosed sum. Founded in 1997, the Munich-headquartered hybris generated sales of $114.4 million and a substantial profit in 2012. It is considered ...

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Perspective: JDA FOCUS 2013 — A Fresh Focus on End-to-End Process and Innovation

May 2013 | Doc #GRI241358 | Perspective
Leslie Hand, Simon Ellis

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This IDC Retail Insights Perspective presents highlights from JDA FOCUS 2013, held in Orlando, Florida, in May 2013. We also review JDA's current strategy and discuss the impact on JDA's continued success in the supply chain application ...

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European Quarterly Vertical Markets Update: 1Q13 Highlights

May 2013 | Doc #M52V | IDC Presentation
Nina Bonagura

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This IDC Presentation covers developments in 1Q13 in Europe for the industry, services, consumer, retail, and construction sectors with a focus on the current economic situation and developments in the past 12 months. In particular, the ...

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Business Strategy: Overview of the Russian Retail Market: The Technology Viewpoint

May 2013 | Doc #CEMA19753 | Business Strategy
Olga Razumova

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Retail in Russia has its challenges – but they are usually worth the rewards. With more than 140 million people, many of them underserved by so-called "modern retail", the country has been doing well in terms of consumer spending growth. ...

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Presentation: Convergence of Digital and Physical Dynamics in an Omnichannel World

May 2013 | Doc #GRI241206 | Insights Presentation
Leslie Hand

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This IDC Retail Insights Presentation examines five best practices that retailers need to prioritize as well as five considerations for the future. Our research focuses on understanding the business and technology implications of omnichannel ...

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China Enterprise Mobility Solution 2013–2017 Forecast and Analysis

May 2013 | Doc #CN2673813V | Market Analysis
Andy Wang

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This IDC study provides an overall analysis of the enterprise mobility market in China. Market drivers and constraints are introduced and an analysis focused on the market's growth potential is presented. Also, macro basis for assessing ...

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Document Workflow Opportunities by Vertical Industry

May 2013 | Doc #241029 | IDC Presentation
Angèle Boyd

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This IDC presentation is based on a survey of end users in the United States. It examines drivers for document workflow streamlining and optimization through digitization as well as the top vertical industries with the most apparent opportunity.

...
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Worldwide and U.S. Business Process Outsourcing Services 2012–2017 Forecast by Vertical and Company Size

May 2013 | Doc #240861 | Pivot Table
Eileen Smith

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This IDC Pivot Table provides worldwide and U.S. 2012–2017 forecasts for key horizontal business process outsourcing (BPO) services by IDC's 17 standard vertical industries. Additionally, forecasts by company size band are provided for U.S. ...

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Pivot Table: Worldwide Retail IT Spending Guide, Version 2, 2011–2016

Apr 2013 | Doc #GRI240787 | Pivot Table
Leslie Hand, Robert Parker, Nina Bonagura, Ivano Ortis, Giuliana Folco, Gary Koch, Christopher Holmes, Roman Maceska, Craig Simpson, Alejandro Florean, Chin Boon Lim, Ricardo Villate, Roberto Gutierrez

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This IDC Retail Insights Pivot Table presents our best estimates and forecasts for the worldwide retail IT opportunity. This Pivot Table provides IT spending forecasts for the following subindustries: apparel and accessory stores; automotive ...

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Social Media Tools in Western European Vertical Markets: Maturity Levels Vary Across Sectors

Apr 2013 | Doc #M04V | Survey
Angela Vacca, Nina Bonagura

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This IDC study focuses on social media tools used for business purposes across vertical markets, drawing on the results of IDC's European Vertical Market Survey carried out between August and October 2012 in the top 5 Western ...

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Perspective: Abstraction to Immersion — The Renaissance of the Store

Apr 2013 | Doc #GRI240821 | Perspective
Greg Girard

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This IDC Retail Insights Perspective examines the trends bringing about the renaissance of the store. A decade after ecommerce abstracted shoppers' paths to purchase from the store, 2013 marks a turning point — the immersion of ecommerce ...

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Perspective: Global Retail Exchange — Inventory Optimization and Digital Divas

Apr 2013 | Doc #GRI240840 | Perspective
Greg Girard

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This IDC Retail Insights Perspective presents what we took away from the Global Retailing Conference 2013 hosted by the Terry J. Lundgren Center for Retailing at the University of Arizona in Tucson. The university and the center put on an ...

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Pivot Table: Western Europe Retail IT Spending Guide: Top 5 Countries, Version 2, 2011

Apr 2013 | Doc #GIPW53V | Pivot Table
Luca Bonacina

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This IDC Retail Insights Pivot Table presents our best estimates and forecasts for the Western European retail IT opportunity. It provides IT spending forecasts for the following countries/regions: France, Germany, Italy, Spain, the U.K., ...

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Perspective: Demandware XChange 2013 — A Community Focused on the New Realities of Retail

Apr 2013 | Doc #GRI240806 | Perspective
Greg Girard

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This IDC Retail Insights Perspective presents our assessment of XChange 2013, the Demandware user conference held in early April. We take a brief look at the company's eight-year journey from a start-up founded in the proverbial garage (albeit ...

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Business Strategy: IT Outsourcing, Cloud Computing, Big Data, and Social Media: The Situation in the Nordic Retail Industry

Apr 2013 | Doc #N641104V | Business Strategy
Anders Elbak, Jakob Jantzen, Luca Bonacina

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This IDC Retail Insights study focuses on the key IT trends that are impacting on the Nordic retail industry, namely: IT outsourcing, cloud computing, Big Data, and social media. This report leverages and presents the key findings of the ...

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Business Strategy: Opportunities to Align Big Data and Analytics with Needs for Insight

Apr 2013 | Doc #GRI240422 | Business Strategy
Greg Girard, Dan Vesset

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This IDC Retail Insights report analyzes the findings of IDC's 2012 Vertical IT and Communications Survey pertinent to retailers' stance toward big data and analytics (BDA) within the context of retailers' overall business ...

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Business Strategy: A Framework for Mobile Transformation in Retail

Mar 2013 | Doc #GRI240361 | Business Strategy
Leslie Hand, Heather Ashton

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This IDC Retail Insights report introduces a framework for mobile transformation in retail. Mobility in retail is exploding, as retailers seek to leverage the growing ubiquity of mobile devices to enhance customer engagement, foster brand ...

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Japan Small and Medium Business 2013–2016 Forecast and 2012 Review

Mar 2013 | Doc #JP1475302V | Market Analysis
Hitoshi Ichimura

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This IDC study, which is a translation of the Japanese document IDC #J13110101, estimates the performance of the Japan small and medium-sized business (SMB) IT market in 2012 and presents ...

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Australia Vertical Markets 2012–2016 Forecast and 2H12 Update

Mar 2013 | Doc #AU8036609X | Market Analysis
David So

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This IDC study presents an updated forecast and analysis of 12 vertical markets in the Australia ICT market for the period 2011–2016. The aim of this study is to provide a guide for ICT vendors, explaining which path future demand will follow ...

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Business Strategy: Business Challenges, IT Priorities, and Investments Trends in the Nordic Retail Industry

Mar 2013 | Doc #N641103V | Business Strategy
Anders Elbak, Jakob Jantzen, Luca Bonacina

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This IDC Retail Insights study assesses business challenges, IT challenges, and IT investment trends for 2013 in the Nordic retail industry. It presents the key findings of the IDC Nordic CIO Survey, carried out in September 2012 ...

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Best Practices: The Rising Use of Mobility in Canada's Retail Market

Mar 2013 | Doc #GRI239861 | Best Practices
Leslie Hand, Heather Ashton

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This IDC Retail Insights report discusses the findings of a joint survey conducted by IDC Retail Insights and Retail Council of Canada (RCC) to explore the current state of mobility adoption and best practices among Canadian retailers. Leslie ...

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Worldwide Vertical Markets IT Spending 2011–2016 Forecast: 3Q12

Mar 2013 | Doc #239752 | Pivot Table
Ted Dangson, Gary Koch, Giuliana Folco, Thomas Dyer, Alejandro Florean, Jan Petruj

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This IDC Pivot Table segments IT spending across 17 vertical markets. IT spending forecasts for the 2011–2016 period focus on 8 market segments across hardware, software, and services. The data is based on IDC's 1Q12 Worldwide Black Book. ...

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Pivot Tables: IDC Retail Insights' U.S. Retail Solutions Market Share and Forecast Guides, 2013

Mar 2013 | Doc #GRI239736 | Pivot Table
Leslie Hand, Greg Girard, Scott Tiazkun, Eileen Smith

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This IDC Retail Insights Pivot Table presents two pivot table worksheets:

  • Solution-specific vendor revenue for the top retail solution–focused vendors for 2011
  • Market forecasts for the individual solutions through 2016

Solutions ...

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Perspective: Improving Supplier-Retailer Collaboration with Big Data, Mobile, and Social

Feb 2013 | Doc #GRI239528 | Perspective
Leslie Hand, Simon Ellis, Kimberly Knickle, Heather Ashton

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This IDC Retail Insights Perspective is a companion to two other Perspectives — Perspective: Improving Collaboration with Big Data, Mobile, and Social in the Brand-Oriented Value Chain (IDC Manufacturing Insights #, January 2013) ...

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