2012 Planned Research Agenda

Our research advisory services encompass topics covering several topics in the global retail market. Within each advisory service we plan a series of research projects spanning the range of interest areas each service covers. Our IDC Retail Insights analysts have planned dozens of research projects to help you get the most out of your business in the coming year. The information presented here represents some of our current plans (which are subject to change).

Additionally, Insights research can become the foundation or springboard for custom consulting projects that delve into topics important to your business, such as evaluating new business opportunities, understanding a market segment, exploring new technologies for your operations, improving knowledge of your customers, increasing customer satisfaction, developing a competitive strategy, and more.

Because our Research Agenda may change during the course of the year, regularly check this section for updates. To learn more about the planned research agenda or to learn about regional or country plans, please contact us.



Asia/Pacific IT Opportunity: Retail

IDC Retail Insights' Asia/Pacific IT Opportunity: Retail service provides insights into the Asia/Pacific (excluding Japan) distribution sector, with a specific focus on retail and wholesale markets and information and communication technology (ICT) strategies applied to improve retail supply chain and demand planning efficiencies, store operations management, cross-channel sales, and business performance management at a corporate level.

Document Type Document Title Publish Date
Business Strategy Australia and New Zealand Retail Trends Oct-Dec 2011
Perspective CIO Interview (Tesco Virtual Store in Korea) Oct-Dec 2011
Perspective Asia Pacific (excluding Japan) Retail Industry Update: July to September 2011 Oct-Dec 2011
Top 10 Predictions Asia Pacific (excluding Japan) Retail Top 10 Predictions Jan-Mar 2012
Business Strategy China Retail Trends Jan-Mar 2012
Perspective CIO Interview Jan-Mar 2012
Perspective Asia Pacific (excluding Japan) Retail Industry Update: October to December 2011 Jan-Mar 2012
Business Strategy Information Security in the Asia Pacific (Excluding Japan) Retail Industry Apr-Jun 2012
Perspective Multichannel Pulse in the Asia Pacific region Apr-Jun 2012
Perspective Asia Pacific (excluding Japan) Retail Industry Update: January to March 2012 Apr-Jun 2012
Business Strategy Supply Chain management Trends in the Asia Pacific (excluding Japan) Apr-Jun 2012
Perspective Asia Pacific (excluding Japan) Retail Industry Update: April to June 2012 Jul-Sep 2012
Business Strategy Asia Pacific (excluding Japan) Food Stores Trends Jul-Sep 2012
Business Strategy Asia Pacific (excluding Japan) Fashion and Luxury Trends Jul-Sep 2012
Perspective India, China and ANZ Retail Trends Update Oct-Dec 2012
Business Strategy Asia Pacific (excluding Japan) Convenience Stores and Petrol Stations Trends Oct-Dec 2012
Business Strategy Asia Pacific (excluding Japan) Retail Trends - Survey Based Oct-Dec 2012
Perspective Asia Pacific (excluding Japan) Retail Industry Update: July to September 2012 Oct-Dec 2012

European IT Opportunity: Retail

The European IT Opportunity: Retail advisory service provides insights into the EMEA (Europe, Middle East, and Africa) retail industry, with a specific focus on retail markets and information and communication technology (ICT) strategies applied to improve retail supply chain, merchandising, and demand planning; store operations; and omnichannel customer experiences, as well as overall business performance management.

Document Type Document Title Publish Date
Business Strategy Western European Retail: ERP Software Investment Trends (2011 Survey-based) Oct-Dec 2011
Business Strategy Western European Retail: CRM and Customer Selling Systems Investments Trends (2011 Survey-based) Oct-Dec 2011
Business Strategy Western European Retail: Merchandising and Content Management Applications Investments Trends (2011 Survey-based) Oct-Dec 2011
Business Strategy Western European Retail: Supply-Chain Management Applications Investments Trends (2011 Survey-based) Oct-Dec 2011
Business Strategy Western European Retail Business and IT Priorities (2011 Survey-based) Oct-Dec 2011
Perspective EMEA Retail Industry Update: July to September 2011 Oct-Dec 2011
Business Strategy EU Retail, ICT Budget Dynamics and Vendor Selection Criteria 2012 (2011 Survey-based) Oct-Dec 2011
Top 10 Predictions WW Retail Top 10 Predictions for 2012 Oct-Dec 2011
Business Strategy EMEA Apparel Retail Business Strategies and IT Directions Jan-Mar 2012
Perspective EMEA Retail Industry Update: October to December 2011 Jan-Mar 2012
Top 10 Predictions EMEA Retail Top 10 Predictions for 2012 Jan-Mar 2012
Pivot Table Western European Retail IT Spending Forecast Jan-Mar 2012
Perspective Business Priorities in MEA Retail Apr-Jun 2012
Business Strategy Telecom Networking in the EMEA Retail Industry Apr-Jun 2012
Perspective EMEA Retail Industry Update: January to March 2012 Apr-Jun 2012
Pivot Table Western European Retail IT Spending Forecast (update) Apr-Jun 2012
Perspective Western European Cloud Computing Adoption Trends Apr-Jun 2012
Business Strategy Competitive Analysis of the Top IT Vendors in EMEA Retail Jul-Sep 2012
Perspective EMEA Retail Industry Update: April to June 2012 Jul-Sep 2012
Business Strategy EMEA Food Retail Business Strategies and IT Directions Jul-Sep 2012
Top 10 Predictions WW Retail Top 10 Predictions for 2013 Oct-Dec 2012

Retail IT Infrastructure Strategies

IDC Retail Insight's Retail IT Infrastructure Strategies service provides market analysis and intelligence on retailer actions toward architectural and platform-oriented technology and process investments. In the scope of this service includes research surrounding industry-centric capabilities in enterprise retail suites, Software as a Service (SaaS), service-oriented architectures, Outsourced IT services, business intelligence, and managed network services. Also included is intelligence on best practices surrounding "green" initiatives and consumer data security and privacy through Payment Card Industry (PCI) compliance initiatives.

Document Type Document Title Publish Date
Top 10 Predictions 2012 Top 10 Global Retail Industry Predictions Oct-Dec 2011
Perspective Profiles in Cloud Adoption Oct-Dec 2011
Perspective Recap From Next Generation Retail Summit Oct-Dec 2011
Best Practices Architecting Social Business in Retail Jan-Mar 2012
Perspective Recap of Technology Announcements at NRF Jan-Mar 2012
Perspective Time and Attendance Technology Jan-Mar 2012
Business Strategy Ten Critical Technology Investments to Support Omni-Channel Retailing Apr-Jun 2012
Perspective SHOMI Vendor Retail Strategies Apr-Jun 2012
Perspective Trends in Identification Technology Apr-Jun 2012
Business Strategy 2013 Retail Budget Guide Jul-Sep 2012
Perspective Master Data Management Policies and Practices Jul-Sep 2012
Perspective Retail Reality TV: Using Video to Improve the Shopping Experience Jul-Sep 2012
Top 10 Predictions 2013 Top 10 Global Retail Industry Predictions Oct-Dec 2012

Retail Merchandise Strategies

IDC Retail Insights' Retail Merchandise Strategies service provides an authoritative perspective on how retailers should use information technologies to achieve key operational, tactical, and strategic objectives in the buying, planning, assortment, allocation, replenishment, and pricing of merchandise. Our analysis focuses on differentiation, localization, customer centricity, and revenue optimization as well as emerging areas; for example, collective intelligence, omnichannel promotions, and location intelligence. We cover critical topical issues such as, lean inventory investment, with fact-based, retailer-driven research and analysis. Our research helps the vendor community align their products and services to evolving industry needs and shorten their time to market with innovative applications.

Document Type Document Title Publish Date
Perspectives Making the Business Case for the Social Merchant Oct-Dec 2011
Perspectives MIT Billion Prices Project: A Model for Next Generation Competitive Pricing? Oct-Dec 2011
Top 10 Predictions Top Ten Predictions for Merchandising Strategies in 2012 Oct-Dec 2011
Perspectives CSI: Q4 Vendor Conferences Round-Up Oct-Dec 2011
Business Strategy New School Merchandising to Meet 2012 BTS Demand Jan-Mar 2012
Perspectives Retailers Put Socialytics Vendors to the Test Jan-Mar 2012
Perspectives Is it Time to Integrate RRM and CRM? Jan-Mar 2012
Perspectives CSI: Q1 Vendor Conferences Round-Up Jan-Mar 2012
Business Strategy Big Boxes Play Small Ball: What's IT's Role in Format Innovation? Apr-Jun 2012
Perspectives Merchandise Financial Planning: Checkbook or Strategy Tool? Apr-Jun 2012
Perspectives Big Data: Where's the Big Pay-off? Apr-Jun 2012
Perspectives CSI: Q2 Vendor Conferences Round-Up Apr-Jun 2012
Perspectives Who's Your Best Partner for Advanced Analytics in Retail? Jul-Sep 2012
Business Strategy The Gifts that Keep on Giving--Omnichannel Merchandising for the 2012 Holiday Season Jul-Sep 2012
Perspectives Brands Go Social: Disintermediation or Coopetition? Jul-Sep 2012
Perspectives CSI: Q3 Vendor Conferences Round-Up Jul-Sep 2012
Perspectives Customer-Centric Merchandising: Too Little Too Late? Oct-Dec 2012
Perspectives 4Ps of Holistic Localization: People, Products, Promotions, and Place Oct-Dec 2012
Technology Selection Vendor Claims about Assortment Optimization: The Big O or Big Fat Zeros? Oct-Dec 2012
Perspectives CSI: Q4 Vendor Conferences Round-Up Oct-Dec 2012
Top 10 Predictions Top Ten Predictions for Merchandising Strategies in 2013 Oct-Dec 2012

Retail Store, Channel, and Consumer Strategies

To support business and technology decisions that directly impact retail consumers, the IDC Retail Insights' Retail Store, Channel, and Consumer Strategies service tracks and analyzes important trends in store systems, e-commerce capabilities, and consumer adoption of these technologies. In the scope of this service are critical technologies such as POS hardware and software, labor management, self-service systems, guided selling, mobile store technologies, advanced consumer payment modes, and e-commerce platforms. The service provides specific insight into shopper's reaction and adoption to the new spectrum of consumer selling technologies being deployed in retail.

Document Type Document Title Publish Date
Technology Selection POS and In-store Technology Update Oct-Dec 2011
Vendor Assessment IDC MarketScape: Mobile Consumer Interaction Tools Oct-Dec 2011
Perspective How to Drive Consumer Influence in 2011 and Beyond Oct-Dec 2011
Perspective EMEA Predictions Jan-Mar 2012
Methods and Practices Contactless and NFC Mobile Payments Jan-Mar 2012
Technology Selection Interactive Merchandising in Online Retailing Jan-Mar 2012
Methods and Practices Delivering the Omnichannel Customer Experience Expectations Jan-Mar 2012
Perspective Market Trends: Ecommerce in Asia Pacific Apr-Jun 2012
Perspective Augmented Reality a Reality? Apr-Jun 2012
Business Strategy Mobile in the Store Apr-Jun 2012
Business Strategy Social Shopping: The State of Play Apr-Jun 2012
Perspective Market Trends: Ecommerce in Europe Apr-Jun 2012
Vendor Assessment IDC MarketScape: POS Software 2012 Apr-Jun 2012
Best Practices Case Study Jul-Sep 2012
Business Strategy Loyalty in Retail Jul-Sep 2012
Business Strategy Targeting Consumers in Store via Their Mobile Handsets Jul-Sep 2012
Perspective Market Trends: Ecommerce North America Jul-Sep 2012
Perspective Market Trends: Ecommerce in Middle East and Africa Jul-Sep 2012
Methods and Practices Guide to Ecommerce Outsourcing Oct-Dec 2012
Technology Selection Customer Facing M-Commerce Applications Oct-Dec 2012
Vendor Assessment IDC MarketScape: eCommerce Platforms 2012 Oct-Dec 2012
Perspective Market Trends: Ecommerce in South America Oct-Dec 2012
Business Strategy The Self Serve Technology Market Oct-Dec 2012

Retail Supply Chain, Sourcing, and Product Lifecycle Management Strategies

Retailers around the world now realize that sustainable competitive advantage will be gained only by those companies that integrate a deep understanding of consumer demand directly into their supply chain planning workflows. Making the business case for continued retail enterprise technology and process improvements is essential if merchants are to stay ahead of changing consumer shopping habits and increasing merchandise choices. IDC Retail Insights' Retail Supply Chain, Sourcing, and Product Lifecycle Management Strategies service examines the impact of technology investments and process initiatives on the performance of enterprise retail systems behind the store. Specific coverage is given to the drivers, benefits, processes and applications related to a visible, efficient and intelligent supply chain.

Document Type Document Title Publish Date
Perspective Business Strategy: Retail and Consumer Packaged Goods Manufacturer Collaboration in 2010 Oct-Dec 2011
Best Practices Sustainability - Notes from FMI Sustainability 2011 Oct-Dec 2011
Vendor Assessment IDC MarketScape: Retail PLM Oct-Dec 2011
Top 10 Predictions Retail Top 10 Predictions Oct-Dec 2011
Methods and Practices Optimizing Your Retail Supply and Distribution Network Jan-Mar 2012
Perspective The Evolution of 3D Imaging in Retail Jan-Mar 2012
Perspective The Top 10 Supply Chain Priorities of 2012 Jan-Mar 2012
Perspective Omnichannel Order Management and Execution Apr-Jun 2012
Methods and Practices Identifying the Right Identification Technologies for a Variety of Retail Use Cases Apr-Jun 2012
Perspective SC User Events Round-up Apr-Jun 2012
Perspective PLM in Apparel Hot Topic Feature Apr-Jun 2012
Methods and Practices The Future of Retail Operations - How the Social Intersection of Work, Resources and Information Create Retail Operations Efficiencies Jul-Sep 2012
Best Practices Supermarket Survey Results Jul-Sep 2012
Perspective PLM in Apparel Hot Topic Feature Jul-Sep 2012
Perspective SC Predictions Review Jul-Sep 2012
Perspective Winning Holiday SC Tactics Jul-Sep 2012
Methods and Practices Supermarket PLM Best Practices Oct-Dec 2012
Perspective Business Strategy: Retail and Consumer Packaged Goods Manufacturer Collaboration in 2010 Oct-Dec 2012
Perspective Global Growth Supported By Global Trade Management Oct-Dec 2012
Top 10 Predictions Retail Top 10 Predictions for 2013 Oct-Dec 2012

Worldwide Quarterly Point of Sale Tracker

IDC Retail Insights' Worldwide Quarterly Point of Sale Tracker fills the growing demand for detailed, timely, and accurate information on the global point of sale market. It provides detailed analysis, quarterly market share data, and a five-year forecast with geographic, customer, and technology segmentation.

Document Type Document Title Publish Date
Pivot Table Worldwide Quarterly Point of Sale Tracker Jan-Mar 2012
Pivot Table Worldwide Quarterly Point of Sale Tracker Apr-Jun 2012
Pivot Table Worldwide Quarterly Point of Sale Tracker Jul-Sep 2012
Pivot Table Worldwide Quarterly Point of Sale Tracker Oct-Dec 2012

Worldwide Retail IT Spending Guide

IDC Retail Insights' Worldwide Retail Industry IT Spending Guide is a semiannual analysis of the current status and projected growth of IT spending in the global retail industry. This global five-year outlook on IT spending by retail companies provides IT vendors with key information needed to develop effective market strategies and provides end users with information that enables them to compare their spending with the rest of the industry. Via this service, IDC Retail Insights offers the benchmark for consistent, detailed market data on the retail industry, providing a profile of IT spending across 27 technologies, 4 geographic regions, 10 retail subindustries, 10 industry lines of business, and 5 company revenue bands.

Document Type Document Title Publish Date
Pivot Table Worldwide Retail Spending Guide - Annual Jan-Mar 2012
Pivot Table Worldwide Retail Spending Guide - Mid-year Update Jul-Sep 2012