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Leslie Hand

Research Director, Global Retail Insights

As Research Director for Global Retail Insights, Leslie Hand provides fact-based research and analysis for GRI's Supply Chain, Merchandising and Demand Management service. She also provides thought leadership on Sustainability, IT for Green and RFID.

Prior to joining Global Retail Insights, Leslie was the Director of Global RFID Strategy and the Solutions Center for Ahold, one of the world’s largest grocery retailers. In this position, she was responsible for defining and communicating the long-term Global RFID (EPC) vision and strategy, developing proof of concepts collaboratively with cross-functional business teams, actively engaging in EPC standards development (EPCGlobal) and managing Global Data Synchronization (GDS) supplier on boarding and adoption. In addition, she recently led SOA integration initiatives. She leverages this experience to provide relevant advice to retailers and technologists on technology, technology strategy and business processes.

In her 25+ years in retail information technology she has guided strategy, development and implementation efforts in supply chain, demand planning, merchandising, point-of-sale (POS), integration and retail back-office applications in a variety of retail segments including grocery, drug store and specialty.

Leslie has been a speaker at numerous industry events including FMI Marketechnics, FMI/GMA Data Accuracy Collaboration, RFIDLink, Supermarket Executive Summit, RFID Journal Live, EPC Connection, Smart Labels 2007 and the NACDS/HDMA RFID Summit. She holds a bachelors degree from the University of Pennsylvania.

Research Authored by Leslie Hand

Retail PLM/MLM: More than Curtains and Weird Lighting
Leslie Hand
Feb 2010 - Doc # GRI221800      Perspective
This IDC Retail Insights Perspective discusses research designed to help retailers identify vendors that can support their need to gain better control over retail PLM processes, thereby speeding quality products to market — esp ...
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A Glimpse at the IDC Retail Insights 2010 Worldwide Top 10 Predictions
Bob Parker, Leslie Hand, Ivano Ortis
Jan 2010 - Doc # GRI221801      Perspective
This IDC Retail Insights Perspective provides a glimpse into the IDC Retail Insights 2010 worldwide top 10 predictions. The full document is available for download as is a replay of our January Webcast (see Worldwide Retail ...
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Worldwide Retail Industry 2010 Top 10 Predictions
Ivano Ortis, Leslie Hand, Bob Parker
Jan 2010 - Doc # GRI221481      Top 10 Predictions
This IDC Retail Insights report presents the annual top 10 predictions.: Bob Parker, VP of Research, said, "2010 begins with some optimism that recovery is on the way but also with an acknowledgement that the ind ...
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Business Strategy: The State of Collaboration Between Consumer Packaged Goods Manufacturers and Retailers
Simon Ellis, Kimberly Knickle, Leslie Hand
Dec 2009 - Doc # MI220943      Market Overview
This IDC Manufacturing Insights report presents our view on the state of collaboration between consumer products (CP) manufacturers and retailers, starting with an economic review and followed by analysis of areas where we see ...
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Hot Customer-Centric Technologies Destined to Defrost Customer Wallets in 2010
Leslie Hand, Ivano Ortis
Dec 2009 - Doc # GRI221033      Perspective
This IDC Retail Insights Perspective reflects on the accuracy of last year's predictions and reviews the technologies certain to differentiate retailers in 2010. Our predictions last year were centered around the fundamental ex ...
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Vendor Assessment: Retail PLM/MLM — Bringing Quality Product to Market Faster
Leslie Hand
Nov 2009 - Doc # GRI220578      Market Overview
This IDC Retail Insights report provides a market overview of the broad vendor landscape for retail product life-cycle management and merchandise life-cycle management (PLM/MLM) applications. The world's leading supply chains a ...
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Vendor Assessment: RFID Vendors Positioned to Jumpstart and Lead Retail Initiatives
Leslie Hand, Kimberly Knickle, Simon D. Ellis, Benjamin Friedman
Nov 2009 - Doc # GRI220732      Market Overview
This Global Retail Insights report takes a closer look at a specific set of vendors and highlights the expertise they have developed to serve their customers and how they work with other vendors.: "The RFID vendo ...
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Inconspicuous Consumption: A Driver to "Omnichannel" Technology Adoption
Leslie Hand
Nov 2009 - Doc # GRI220679      Perspective
This IDC Retail Insights Perspective shares insights from Shop.org's annual conference, where record crowds gathered to see technology and business solutions, with hopes of taking something back to the office to improve their e ...
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Strong Medicine for Retail, But It Doesn't Work for Everybody — Strong RFID Business Cases
Leslie Hand
Nov 2009 - Doc # GRI220676      Perspective
This IDC Retail Insights Perspective discusses what retailers should know about the value of leveraging RFID technology, specifically in categories such as apparel, footwear, furniture, and jewelry. The insights encapsulated in ...
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Vendor Assessment: Sustainability Services for Retailers
Leslie Hand, Gard Little, Kimberly Knickle
Oct 2009 - Doc # GRI220155      Market Overview
This IDC Retail Insights report analyzes large professional service firms and the strategy-level sustainability services they provide to retailers. Our research finds that sustainability services span a wide range of options, f ...
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More Research authored by Leslie Hand