Analyst Profile

Raymond Boggs

Vice President, Small/Medium Business and Home Office Research

Mr. Boggs has a diverse background in the communications, computer, and office automation industries as well as consumer and channel research. He oversees SMB and Home Office research at IDC.

As part of his work, Mr. Boggs directs survey research, forecasting, and market analysis for advanced telecommunications, personal computing, and office automation products and services designed for small and mid-sized businesses as well as home office and consumer households. Research includes identifying key product requirements of different market segments, tracking changing customer channel preferences, and evaluating alternative strategies in response to competitive developments. Mr. Boggs has consulted extensively on changing distribution trends for advanced technology products and the emerging communications and networking needs of SMBs and home-based enterprises.

Prior to joining IDC, Mr. Boggs directed consumer and business research in the technology practice area of Response Analysis/Roper Starch Worldwide in Princeton, NJ. He managed research activity to support the firm's Electronic Access program and provided qualitative and quantitative primary research to a wide range of clients. Boggs had previously established and managed the first research program to focus exclusively on the small business market while at GIGA Information Group/BIS Strategic Decisions (now part of Forrester Research.).

Mr. Boggs is a regular speaker at industry conferences and is quoted in industry publications as well as The New York Times, the Wall Street Journal, and USA Today. A recipient of IDC's Peacock Award for research excellence, Boggs completed undergraduate work at Hamilton College and holds advanced degrees from Brown University and the Carroll School of Management at Boston College.

Research Authored by Raymond Boggs

Telework Improvement Act Passed by House, Designed to Foster Telecommuting in Federal Government Raymond Boggs Aug 2010 - Doc # 224680      Event Flash This IDC Flash examines the "Telework Improvement Act" recently approved by the U.S. House of Representatives. The potential impact on federal workers is examined and the long-term implications of the legislation are discussed. purchase document

U.S. SMB Telecom Voice and Data Services 2010–2013 Forecast Matt Davis, Courtney Munroe, Raymond Boggs Aug 2010 - Doc # 224295      Market Analysis This IDC study analyzes and forecasts the existing market for fixed line revenue for voice and data in the U.S. small and medium-sized business (SMB) marketplace. The study provides IDC's definition of SMB and fixed line telecom voice an ... purchase document

2010 U.S. SMB Changes in Staffing, IT Spending, and Priorities: The Implications for Technology Providers Raymond Boggs, Justin Jaffe Aug 2010 - Doc # 224482      Customer Needs and Strategies This IDC study examines the impact of the changing economy on U.S. small and medium-sized businesses (SMBs) from these perspectives: changes in staffing, changes in revenue, and changes in IT spending. Future IT spending changes are comp ... purchase document

Worldwide Small and Medium-Sized Business Company Count Update by Region, 2010 Raymond Boggs Aug 2010 - Doc # 224528      Insight This IDC Insight provides an update of the total number of small and midsize businesses at the end of 2009. Totals are provided by three company size categories: small businesses (1–99 employees), lower midsize businesses (100–499 employ ... purchase document

IDC Small and Medium-Sized Business Market Update: July 2010 Justin Jaffe, Raymond Boggs Aug 2010 - Doc # 224510      Update This IDC update examines a number of small and medium-sized business (SMB) initiatives in a variety of areas, including VoIP and unified communications, virtualization, networking equipment, backup and recovery, servers, cloud solutions, ... purchase document

U.S. Home-Based Business Printing Resources 2010: Internal vs. External Production of Marketing Collateral Justin Jaffe, Raymond Boggs Jul 2010 - Doc # 224361      IDC Presentation This IDC Presentation is based on client presentations given in Q3 2010. It provides an overview of printing resources used by U.S. home-based businesses that operate full-time and part-time. Also examined is the number of home-based bus ... purchase document

IDC Worldwide Small and Medium-Sized Business Market Update, April–June 2010 Justin Jaffe, Raymond Boggs Jul 2010 - Doc # 224208      Update This IDC update examines a number of global small and medium-sized business (SMB) initiatives in a variety of areas, including networking equipment, printers and MFPs, hosted services, security, advertising tools, support services, and p ... purchase document

NetApp Analyst Day Insight Noemi Greyzdorf, Richard L. Villars, Laura DuBois, Gary Chen, Steven Scully, Natalya Yezhkova, Benjamin Woo, Marshall Amaldas, David Reinsel, Liz Conner, Brad Nisbet, Raymond Boggs, Robert Amatruda, Justin Jaffe Jul 2010 - Doc # 224203      Insight This IDC Insight provides an overview of NetApp Analyst Day and reflections on the event proceedings. purchase document

IDC Home Office Update: April–June 2010 Justin Jaffe, Raymond Boggs Jul 2010 - Doc # 224199      Update This IDC update examines a number of home office and small business initiatives in a variety of areas, including storage, PCs, printers and MFPs, online security, and backup and recovery services:: Iomega Announces New Hard Dri ... purchase document

IDC U.S. Small and Medium-Sized Business Market Update: June 2010 Justin Jaffe, Raymond Boggs Jul 2010 - Doc # 224200      Update This IDC update examines a number of small and medium-sized business (SMB) initiatives in a variety of areas, including broadband services, network storage, notebook PCs, printers, document management software, and IT resource monitoring ... purchase document

More Research authored by Raymond Boggs