Document Overview

NGR: The Customer Experience Issue


Authors: Ivano Ortis, Christine Bardwell
Document #GRRS51U
PublishedJune, 2012
Document TypePerspective
Number of Pages     5

Overview

From April 17–19, 2012, IDC Retail Insights moderated and presented at the GDS Next Generation (NG) Retail Summit in the beautiful setting of Turnberry, Scotland. This IDC Retail Insights Perspective provides an overview of the presentations and outlines our reflections on the discussions held in the event.

In This Perspective | Learn More

Subscriptions Covered:

IDC Retail Insights: Retail Store, Channel, and Consumer Strategies

Companies Covered:

Nokia Corporation, IKEA Group

Topics Covered:

Order management, Software, Software as a service, eCommerce

Vertical Markets:

Fast Moving Consumer Goods, Global Retailing, Retail, Retail Global Supply Chain

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