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Best Practices: Grocery Survey Results Indicate There Is No Return to Business as Usual
| Author: | Leslie Hand |
| Document # | GRI223732 |
| Published | June, 2010 |
| Document Type | Best Practices |
| Number of Pages | 17 |
| Number of Figures | 5 |
Overview
This IDC Retail Insights report is based on the 2010 IDC Retail Insights/RIS News Supermarket Benchmark Survey and captures the essence of the retail response to a dramatically different grocery landscape — one colored by shifting consumer shopping patterns and heightened competition.
Leslie Hand, research director, IDC Retail Insights, said, "Grocers historically have not subscribed to big transformations, rather IT capabilities have grown organically as needs arose. Our Supermarket Benchmark Survey, makes it clear that IT investments are increasingly being driven by a need to differentiate to maintain market share while driving top-line and bottom-line performance — and this need is more urgent and transformational in nature. The current customer-centric and highly competitive environment is reshaping IT investment plans in support of renewed brand strategies."
Retail Supply Chain, Demand Planning, and Merchandising Strategies
Insights: Global Retail, Industry Segments & Trends, Technology Directions
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